Terms and Conditions

These Terms and Conditions (“Terms”) govern access to and use of the websites, applications, and services of PerLucemAI LLC, a Texas limited liability company (“PerLucem,” “we,” “us”), including perlucem.ai, app.perlucem.ai, the Perlucem TBPI platform, the Perlucem MCP Connector, and the Perlucem Data Room (collectively, the “Services”).

By accessing or using the Services, you agree to these Terms. If you are using the Services on behalf of a bank or other organization (a “Customer”), you represent that you are authorized to bind that organization, and “you” includes that organization. If your organization has signed a Master Services Agreement, Statement of Work, or other written agreement with PerLucem, that agreement controls over these Terms to the extent of any conflict.

1. The Services

PerLucem provides AI-assisted banking analytics: performance intelligence, benchmarking, peer analysis, reporting support, and operational analysis built on public regulatory data (including FFIEC Call Reports and UBPR data) and, where authorized, data your organization provides. Access is by invitation from a Customer administrator or from PerLucem; the Services are designed for use by bank executives, directors, and personnel authorized by their institution.

2. Accounts and Security

• You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
• Accounts are individual. Do not share credentials or transfer your account.
• The Services use multi-factor authentication; you agree to maintain a valid mobile number (or other supported factor) for verification.
• Notify PerLucem promptly at info@perlucem.ai of any suspected unauthorized access.

3. Permitted Use; Analytics-Only Purpose

The Services are provided for analytics, evaluation, strategic planning, performance analysis, benchmarking, reporting support, and operational analysis.

You may not use the Services, any AI-generated output, reports, scores, or other results (collectively, “Output”) as the sole basis for credit, lending, compliance, regulatory, investment, legal, or other regulated decisions. You are responsible for independently reviewing and validating all Output before relying on it, and for making all business, operational, compliance, lending, credit, regulatory, and legal decisions independently.

4. Acceptable Use

You agree not to:

• access data of any institution other than the one(s) your account is authorized for, or attempt to circumvent bank-scoping, authentication, or other access controls;
• submit prohibited data to the Services, including protected health information, cardholder data, consumer credit report information, government identification numbers, authentication credentials for third-party systems, or other highly sensitive regulated data, unless expressly authorized in a written agreement with PerLucem;
• reverse engineer, scrape, benchmark for competitive purposes, resell, or build a competing product using the Services or Output;
• interfere with the operation or security of the Services; or
• use the Services in violation of applicable law or your institution’s regulatory obligations.

5. AI Connector Use

The Perlucem MCP Connector allows authorized users to access their institution’s analytics through third-party AI assistants (such as Claude or ChatGPT). Your use of a third-party AI assistant is governed by that provider’s terms. The Connector is scoped to your institution: it will not return another institution’s non-public data. Analytical tools exposed through the Connector are read-only with respect to your institution’s data. You are responsible for your organization’s policies regarding use of third-party AI assistants.

6. Customer Data; License to PerLucem

“Customer Data” means data your organization provides to the Services, including data uploaded to the Data Room or accessed through an authorized connector. As between the parties, Customer Data belongs to the Customer.

Customer grants PerLucem the rights necessary to host, process, transmit, display, and analyze Customer Data to provide the Services. Additional uses — including use of Customer Data to test, validate, benchmark, train, fine-tune, improve, and develop PerLucem’s models, algorithms, benchmarking methodologies, and services, and creation of Anonymized Benchmark Data — are governed by the Customer’s written agreement (MSA/SOW) with PerLucem. PerLucem will not publicly disclose identified Customer Data, or publish content attributing specific data points, scores, or metrics to a Customer by name, without the Customer’s prior written consent.

You represent that you have obtained all notices, consents, rights, and authorizations required for PerLucem to process Customer Data as described.

7. PerLucem Property

The Services, the TBPI framework and methodology, pillar scoring models, software, prompts, workflows, templates, documentation, and all Deliverables are owned by PerLucem and its licensors and are licensed, not sold. Public regulatory data underlying the analytics remains public; PerLucem’s compilations, normalizations, and analyses of it are PerLucem property. No rights are granted except as expressly stated in these Terms or a written agreement.

8. Output and Accuracy

Output is generated from data sources that may contain errors and by analytical and AI systems that have limitations. PerLucem engineers the Services so that financial figures trace to source data (including immutable, checksummed data snapshots), but PerLucem does not warrant that Output is error-free, complete, or suitable for any particular purpose. Section 3 applies to all Output.

9. Fees

Fees, if any, are as set out in the Customer’s written agreement or order with PerLucem. Trial or evaluation access may be modified or terminated at any time.

10. Term, Suspension, and Termination

These Terms apply while you use the Services. PerLucem may suspend or terminate access for breach of these Terms, at a Customer administrator’s direction, upon termination of the Customer’s agreement, or where required to protect the Services or comply with law. Sections 3, 4, 6–8, and 11–14 survive termination.

11. Disclaimers

THE SERVICES AND OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, PERLUCEM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING. PERLUCEM DOES NOT PROVIDE LEGAL, ACCOUNTING, INVESTMENT, OR REGULATORY ADVICE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) PERLUCEM WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA; AND (b) PERLUCEM’S AGGREGATE LIABILITY ARISING OUT OF THE SERVICES WILL NOT EXCEED THE GREATER OF US $100 OR THE AMOUNTS PAID BY THE CUSTOMER TO PERLUCEM FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM. A CUSTOMER’S WRITTEN AGREEMENT MAY PROVIDE DIFFERENT LIMITS, WHICH CONTROL FOR THAT CUSTOMER.

13. Indemnity

You will defend and indemnify PerLucem against third-party claims arising from your breach of Sections 3, 4, or 6, or your violation of law, except to the extent caused by PerLucem’s breach of these Terms.

14. General

• Governing law and venue: These Terms are governed by the laws of the State of Texas, without regard to conflicts rules. Exclusive venue lies in the state and federal courts located in the State of Texas.
• Changes: PerLucem may update these Terms; material changes will be posted with a new “Last updated” date, and continued use constitutes acceptance.
• Assignment: You may not assign these Terms without PerLucem’s consent.
• Entire agreement: These Terms plus any written Customer agreement are the entire agreement regarding the Services.
• Contact: PerLucemAI LLC — info@perlucem.ai.